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FAQ
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What bikes are compatible with Flex Guiders?Bikes with a 14” wheel that are compatible with our training wheels. However, we are working on sizes for both 12" and 16" (available for pre-order. Check out this blog post on how to best determine the size of your bike's tires: A helpful info graphic can be found here: https://www.twowheelingtots.com/wp-content/uploads/2020/05/rear-axle-bolts-training-wheels.jpg
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Where do you ship?We ship worldwide. Email info@flexguiders.com if you have any questions!
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What’s your return policy?At Flex Guiders, we prioritize customer satisfaction and confidence in our services. We are proud to offer a 30-day money back guarantee.
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Do you have any tips for training my child to ride?Yes! We have plenty. Check out our blog as we will always be adding helpful content to set you and your child up for success.
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How are Flex Guiders different from other training wheels?Flex Guiders are different from traditional training wheels because they allow the bicycle to tilt while also providing support. Tilting is an essential element of learning balance since you need to tilt in order to make turns. Flex guiders offer varying levels of support so that as the rider gains confidence and skill, they can be weaned off the support and gradually transition to completely independent riding.
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How do I attach Flex Guiders to my child’s bike?Remove existing training wheels and the nuts located on the rear axle so that the yellow flex guider piece can engage directly on the bike frame. Thread the Flex Guider over the rear axle and tighten the nut over it. That's it!
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I have a question, how do I get in contact with someone?Please email us at info@flexguiders.com, our team will be happy to help you!
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